Returns & Exchange

  • We use standard sizes to help you pick the perfect size.
  • However if you still want to swap your items for another size or style then you may return within 5 days of date of delivery
  • All SALE items are FINAL SALE which means that there would be No Returns and Exchanges for all items on sale.
  • Please mention your desired exchange piece along with the size on the invoice.
  • The exchange piece must be of similar or higher value.
  • We can also issue you a credit note if you choose to delay your purchase for the exchange items.
  • You may also mail us on hello@kave.com for the same.
  • All items must have the original tags, and should be unworn, unwashed, and
    undamaged with no smell of perfume, deodorant or detergent.
  • All items should be free of make – up or tan marks
  • We do not entertain refund & cancellation requests.
  • Altered outfits will not be eligible for exchange.
  • We do not entertain returns & exchanges on international orders.
  • we do our best to provide the finest quality of products. Like most natural textiles, our fabrics are not guaranteed against natural wear, abrasion, stretch, shrinkage, fading, or dye-lot variations.
  • An order can only be cancelled before it has been dispatched.
  • You are responsible for the delivery cost of your exchange.

Please Note- During festivals, Pandemics or adverse weather conditions your shipment could get delayed. We ensure you that we will try our best to have your parcel delivered to you in good time.

We want you to be completely satisfied with your purchase from Kave.

CUSTOMISATION:

We are open to size customisation, please send a mail to hello@kave.com to give your custom size. Please note that extra charges will be added to size customisations due to production technicalities. Other than size customisation, we are not open to any customisation of a products that are listed in the website in terms of colour, style, etc.

PAYMENT:

The order which is placed by the customer will be confirmed from our end only after the payment is made in full. The payment can be done via the options in our payment gateway. There is no EMI payment option available. No other modes of payment will be accepted.

BILLING:

The price of our merchandise is inclusive of the GST & Other Taxes. The customer is leveraged to pay the Final MRP as shown on our website.